General Questions

How much is the Bitcoin rate?

We follow Blockchain and Coindesk spot rate for both deposits and withdrawals.

Can members without investment earn commission?

No, you can not earn commissions without opting trading plan from our website Cryptotrade.global

How much referral commission will my upline get?

Yes, your Upline will get a referral commission as 10% per the packages purchased by downline.

How long do withdrawals take before getting processed?

All payment will be carried out on the releassing date itself.

How long must I wait for a message response?

If your inquiry is urgent, we will respond with urgency. If your message is an offer, we may not reply. If your message is about asking why your withdrawal has been pending for just a few minutes or hours, then we might reply.

How much is your minimum deposit?

The minimum deposit is as per the trade investment plan.

Can withdraw through another processor?

We do not support inter-currency exchanges sorry.

Technical Questions

How can I update my account details?

You may login to your account and click on Account Settings button to be forwarded to your profile page. The only details in your account that you can update is your password. E-mail address, payment processor account details cannot be modified. If you have not previously entered a payment processor account details in your profile, you may input your details once. This can only be done once. Once you have set these and want to modify them, you will need to contact support for assistance. Be ready to prove ownership of your account before our team can update your account details for you, especially your payment processor account details.

My downline made a deposit but I have not been credited?

Make sure that he is under your referral link, otherwise you will not get credited any commissions.

I cannot login, why?

Make sure you have the correct password. Make sure your account was not hacked. Make sure you have not violated any of our terms and conditions. If you think that you have not done any violation and you cannot login, please contact support.

Financial Questions

How much is your minimum withdrawal amount?

The minimum withdrawal amount is $5 is as per the trade investment package.

How much is your minimum deposit?

The minimum deposit is as per the trade investment plan.

How much is the referral commission?

Referral commission is 10% each time you refer to Crypto Trade World Ltd.

Can withdraw through another processor?

We do not support inter-currency exchanges sorry.

How many times can we take withdraws?

You can withdraw every Saturday and Sunday of the week.

What is the withdraw procedure?

You can withdraw as much as you earn.

faq